Data Support Executive

HCN Connect

Dear Candidate

Greetings from HCN !

We are having opening for the role of “Data Support Executive” for a US registered company which is dealing in a Lead Generation Platform that connects Doctors and patients through a simple web-browser based Solution.
JOB DESIGNATION/ROLE/POSITION: Data Support Executive (6 Months Contract Basis)
JOB LOCATION: Noida & East Delhi
CTC Range: 2.40 LPA
JOB DESCRIPTION/JOB RESPONSIBILITIES:
  • Assist doctors at their clinics in increasing the usage of our platform
  • Improve customer service experience, create engaged customers with interaction with patients at the clinics
  • Report any unusual incidents/ feed-backs, at a clinic/hospital related to our product usage
  • Take ownership of customers issues, escalate them to your seniors and follow problems through to resolution
  • Keep accurate records and document all actions/issues raised by clients/patients and share it with your seniors promptly
  • Maintain an orderly workflow according to priorities.
  • Maintain Data of patients in software provided by company as per Doctors prescription.

CANDIDATE REQUIREMENTS/ QUALIFICATION/ SKILLS:

  • B.Tech / B.sc/ B.Pharma other Graduate, with 0-1 years of experience (Nutritional Sciences background is an added advantage)
  • Normal graduates with hospital administration/ patient handling background shall also be eligible
  • Should be presentable and well groomed
  • Should Understand Medical Terminologies
  • Should be tech savvy enough to understand smart phone and app download features
  • Should have a pleasant personality with good communication skills
  • Should be able to use internet. Excel skills will be an additional benefit
  • Good typing speed will be given preference.
Interested candidate can apply with updated CV on avinash.kaur@hcnconnect.in OR call @7290076457
Thanks & Regards
Avinash Kaur
7290076457
HCN Connect

To apply for this job email your details to avinash.kaur@hcnconnect.in