Data Support Executive
Website HCN Connect
Greetings from HCN !
We are having opening for the role of “Data Support Executive” for a US registered company which is dealing in a Lead Generation Platform that connects Doctors and patients through a simple web-browser based Solution.
JOB DESIGNATION/ROLE/POSITION: Data Support Executive (6 Months Contract Basis)
JOB LOCATION: Noida & East Delhi
CTC Range: 2.40 LPA
JOB DESCRIPTION/JOB RESPONSIBILITIES:
- Assist doctors at their clinics in increasing the usage of our platform
- Improve customer service experience, create engaged customers with interaction with patients at the clinics
- Report any unusual incidents/ feed-backs, at a clinic/hospital related to our product usage
- Take ownership of customers issues, escalate them to your seniors and follow problems through to resolution
- Keep accurate records and document all actions/issues raised by clients/patients and share it with your seniors promptly
- Maintain an orderly workflow according to priorities.
- Maintain Data of patients in software provided by company as per Doctors prescription.
CANDIDATE REQUIREMENTS/ QUALIFICATION/ SKILLS:
- B.Tech / B.sc/ B.Pharma other Graduate, with 0-1 years of experience (Nutritional Sciences background is an added advantage)
- Normal graduates with hospital administration/ patient handling background shall also be eligible
- Should be presentable and well groomed
- Should Understand Medical Terminologies
- Should be tech savvy enough to understand smart phone and app download features
- Should have a pleasant personality with good communication skills
- Should be able to use internet. Excel skills will be an additional benefit
- Good typing speed will be given preference.
Interested candidate can apply with updated CV on firstname.lastname@example.org OR call @7290076457
Thanks & Regards
To apply for this job email your details to email@example.com
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